The following is my latest update on my two previous posts regarding GoDaddy.com’s possible unethical European domain name expiration and renewal procedures.
Since my last update here, I have had numerous email exchanges with an executive from GoDaddy.com, trying to amicably negotiate with GoDaddy.com in regard to their European domain name unethical expiration, renewal, and cancellation procedure. And, after numerous email exchanges, GoDaddy.com finally agreed to give me back, two of my domain names, Rentersq.co.uk, and Tipmart.co.uk, by renewing them for additional two years at no cost to me. But there are other .DE domain names that I have lost because of their renewal procedure.
The way GoDaddy.com registers and manages European domain names, such as .co.uk, .de, etc., it’s like having a retail store that you own and manage, and your livelihood depends on your retail store’s revenue. However, your retail store’s landlord, who after you’ve signed a one-year lease, always comes to your store, once a year, at least 60 – 90 days before the end of your lease agreement, asking you to pay for the lease term, and if you decide to wait until the actual due date of your lease agreement, then your landlord instantly locks up your retail store, closes it down, and redirects your customers to the landlord’s store elsewhere, leaving you to lose business as your customers are redirected elsewhere.
And, that’s exactly how GoDaddy.com operates when coming to registering and managing the European domain names as I have it explained here. Also, you may want to read here what other customers are saying about similar problem with GoDaddy.com.
I have written to GoDaddy.com several times, but with no amicable solution. And some of my requests are for GoDaddy;
– To instantly change its policies and procedures for its European domain names’ expiration procedures, invoicing and renewal process, and not to ever redirect expiring domain names for any customer to the GoDaddy’s parking pages with paid advertisement.
– To stop cancelling domain names from its customers account prior to the actual expiration dates.
– To adopt similar industry domain name expiration and renewal standard such as that of Yahoo! Domains’ expiration and renewal procedure, that GoDaddy must only cancel any domain name from any user’s account only after the actual expiration due date. And if for any reason whatsoever, that GoDaddy.com is unable to do so, then it must stop registering European domain names, directly or indirectly.
– Not to deactivate, cancel and then forward or redirect any expiring or expired domain names for any customer to any of the GoDaddy’s parking page with or without any paid and or sponsored advertisement.
– To publicly announce, by whatever form of written public announcement, such as a press release or posting on GoDaddy’s official blog, that GoDaddy.com has agreed to make changes to GoDaddy’s Universal Terms of Services in regard to its expiration, invoicing, and renewal procedures for the European Domain Names, and that GoDaddy will no longer cancel and redirect expiring or expired domain names to GoDaddy’s parking pages with paid or sponsored advertisement.
– To offer a discount price of $9.99 per each European Domain name for any and all of GoDaddy’s past and current customers, who may want to purchase any new European domain name through GoDaddy.com.
I have a long list and I am still collecting names of those, anyone, past or current customer of GoDaddy.com, who have been affected by GoDaddy.com’s European Domain Names’ expiration and renewal procedure as explained above for a possible class action against GoDaddy.com. So, please get in touch with me the soonest.