If you own a domain that you’ve registered through GoDaddy.com, then you’ve probably been invoiced at least 60 days prior to the actual expiration due date of your domain name. They usually send you two or three more invoice reminders thereafter, inviting you to renew your domain.
However, if you fail to renew your domain per invoice at about 40 days prior to the actual due date of the expiration, then GoDaddy simply cancels your domain, and you can no longer renew it, and then GoDaddy immediately forwards it to GoDaddy’s own parking page with paid advertisement.
That’s nearly 40 days prior to the actual due date of the expiration of your domain name. In doing this, GoDaddy does two things; they redirect your site traffic to their own parking page, and then capitalize from your traffic from the paid ads on their parking page.
Is this really an ethical business practice? Even if their Universal Terms of Service dictates so, does that really emphasize good business ethic? How about ICANN’s gTLDs terms of service for registrars’ business practice? Terms are just written terms, which can be changed and revised at any time to suit the targeted consumers. So, GoDaddy can definitely revise their universal terms of service, if they want to, except that they have purposely set their domain names’ renewal process in order to cheat and steal from us, the consumers.
Yahoo Domains serves me the best. They invoice me several days prior to the due date of my domains’ expiration, and then they follow up with a few reminders, at least two or three more, so as GoDaddy.com, but Yahoo does not deactivate the expired domain names for another week, and then they give me another chance to renew my deactivated domain, before they completely cancel it. And when they simply cancel the domain, they don’t forward or redirect it to their parking page with paid ads, unlike GoDaddy.com.
Last week, TechCrunch published an article on how GoDaddy warehouses expired domain names, read the article here, but a few days later, after the community negatively reacted to their shady tactics, GoDaddy immediately closed down their business division which was tasked to hide their unethical domain name warehousing.
For years, I have been registering and managing my domains through Network Solutions, but after it was sold to VeriSign, I started not liking their service, so I moved my domains to Yahoo! Domains, but there are certain tools in Yahoo! Domains’ Control Panel that I didn’t like, such as using dedicated server hosting through another hosting company, other than Yahoo!, so I moved some of them to GoDaddy.com. I have also tried Netfirms and Register.com, but I didn’t like their control panel. I however still like GoDaddy’s CP, but I severly detest their renewal process. There just don’t seem to be another better registrar out there right now, other than GoDaddy.com.
In the process, I have lost many domains through GoDaddy because of this shady invoicing practice, and I have three more domains expiring today and in January 2009, and I am not going to renew them, just because.
What I want to do is to hear from anyone who has experienced and doesn’t like the way GoDaddy does business in terms of invoicing, deactivating domain names prior to expiration dates, and then redirecting them to their parking page with paid ads.
I am talking to a lawyer about this, and I want to have a few more people, anyone, who may have experienced this shameful, unethical, and shady business by GoDaddy. So, if you have experienced the same problem with GoDaddy.com, please email me the soonest at email@example.com. I am going to try to do something about this, but I need to compile a large file.